Shipping Policy – Aura Ceuticalz

Effective Date: 01-02-2026

At Aura Ceuticalz, we aim to deliver your skincare products safely and on time across Pakistan. Please read our shipping policy carefully.

---

Order Processing

• All orders are processed within 1–2 business days after payment confirmation

• Orders placed on weekends or public holidays will be processed on the next business day

---

Shipping & Delivery

• We deliver to all major cities in Pakistan

• Standard delivery usually takes 3–7 business days, depending on location and courier services

• Delivery times may vary due to weather, holidays, or courier delays

---

Shipping Charges

• Shipping fees are calculated at checkout and may vary based on location and order weight

• Free shipping offers (if any) will be displayed on the website at the time of checkout

---

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can use this tracking number to check the status of your delivery with the courier.

---

Shipping Issues

If your order is delayed, lost, or delivered incorrectly:

• Contact us at info@auracueticalz.com within 48 hours of expected delivery

• Include your order number and a brief description of the issue

We will work with the courier to resolve the problem as quickly as possible.

---

Cash on Delivery (COD)

• COD is available for eligible locations in Pakistan

• COD orders must be ready for payment at the time of delivery

---

Contact Us

For any questions regarding shipping, delivery, or tracking, contact us:

• Email: info@auracueticalz.com

• Business Name: Aura Ceuticalz

• Country: Pakistan